Compare quotes
Is the cheap quote missing half the job?
Run a quote through twelve quick questions. A good quote tells you exactly what you are getting. A vague one leaves room for surprises.
Check a quote (3 minutes, free, no sign-up). Get a job done. Read the full guide.
The questions
- Does the quote write out the scope: exactly what work? "Replace gutters" is not a scope. Which gutters, what comes off, what goes on and in what colour, is. If not: Ask for the scope written out. If the scopes do not match, the prices cannot be compared.
- Does the quote list what is in the price? Materials, labour, rubbish removal, scaffolding or edge protection where it is needed, any approvals and the clean-up. If not: Ask what is included, in writing.
- Does the quote list what is not in the price? Common ones: rotten timber found once the old work comes off, extra downpipes, work by other trades and making good afterwards. If not: Ask "What is not included in this price?" This is where cheap quotes hide things.
- Does the quote name the materials: brand, grade, size and colour? If not: Ask which materials. Two quotes for "new roof sheets" can be very different products.
- Does the quote say when it can start and how long it will take? And what happens if the weather turns. If not: Ask for the start date and how long it takes, in writing.
- Does the quote say how extra work gets priced and approved? You want any change agreed in writing, with a price, before it is done. If not: Ask for any change to be agreed in writing, with a price, before it is done. Not explained on the invoice afterwards.
- Does the quote set out the deposit, progress payments and when each is due? Be wary of a big payment upfront. Queensland law limits deposits on domestic building work. If not: Ask for the payment terms in writing, and check the current deposit limits on the QBCC website.
- Does the quote put the warranty in writing? The workmanship warranty on the job, plus the manufacturer's warranty on the materials. If not: Ask how long each warranty runs, and get it in writing.
- Does the quote include rubbish removal and the clean-up? If not: Ask. A low quote sometimes leaves the rubbish removal and clean-up to you.
- Have you checked their QBCC licence? Two minutes on the free QBCC register. If not: Ask for the licence number and check it on the QBCC register.
- Have they confirmed their insurance? If not: Ask about insurance before you sign.
- Did they answer your questions properly? Did they reply quickly, answer without making you feel silly and turn up when they said they would? If not: How a business deals with you before you pay is usually a fair preview of how the job will go.
General information only, not legal or financial advice. Only count it when the quote says it in writing. A low price can be completely legitimate, but it is worth knowing why.
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Linc Point
Linc Point (sometimes spelt Link Point), ABN 48 535 502 159. Call 0458 381 559 or email linc@lincpoint.com.au. Brisbane and South East Queensland, Bribie Island to Helensvale. Website: lincpoint.com.au. Tools for trade businesses: lincpoint.online.